Webinar: A deep dive into connected operations

Connected operations is a mindset that requires you to think holistically about your airport processes and how each process influences the next.

Watch our webinar as Rasmus Kaster, Chief Growth Operator at Copenhagen Optimization, discusses connected operations with Brad Juffer, Director of Operations Optimization at Minneapolis-Saint Paul International Airport (MSP), who explains:

“We’re trying to see if we can use our data to reduce wait times. Whether it’s people at the curb, airline counters, checkpoints, customs and border control or Starbucks - if people are waiting, we’re interested in it.”

Recognizing the holistic nature of the passenger experience, MSP is working to optimize their airport flows and ultimately achieve connected operations.

In the webinar, we dive into: