Podcast: Enhancing the airport experience with Virtual Queuing
Understand why a full-feature Virtual Queuing solution is need to have for any airport operation.
In this episode of the podcast Masterclass CX we dive into how Virtual Queuing helps passengers breeze through airport security.
In this podcast, we will focus on:
– Why Virtual Queuing is the next natural step for airports on the journey toward digitalization
– How airports can utilize a full-feature Virtual Queuing solution to nudge passengers to arrive when convenient for their operation
– What a modern traveller expects of an airport today
Speakers:
Mr. Nithin Lobo, Masterclass CX podcast
Mr. Kasper Hounsgaard, CEO and Co-founder, Copenhagen Optimization